Grocery Delivery

What to Expect From Grocery Concierge

Grocery Concierge is committed to helping customers not only shop for groceries and supplies, but to also provide guidance on quantities needed, introduce local merchants and products, suggest easy to prepare items and recipes, and provide removal and donation of any unused items to a local charity as needed. 

Grocery Concierge's goal is for your vacation to start sooner and be the most relaxing when you use their services! 

Your groceries will be delivered and neatly arranged (cold items in freeze/refrigerator) with a detailed summary of items attached for review.  You will receive a text and photo letting you know the items have been delivered or if your delivery is running late, you will be notified with an estimated time of delivery.  (Deliveries can be delayed due to complications with prior tenants, entry to unit, cleaning service schedules and holidays or events occurring with road closures.)

How it works

  • Tell us about your trip and what services and products you need at least 3 days before check-in.

  • Receive phone call to review details.

  • Pay invoice.

  • Relax.

Paid invoice required prior to delivery.

Rates

• Delivery Fee - $50
• Service Fee - Based on Grocery Order Total:
     - Under $100:  25%
     - $101-$200:  20%
     - Over $200:  15%

Orders received with less than 24 hours to delivery date will be charged an additional $20 service fee.

FAQs

How do I place an order?
  1. Submit a form HERE to tell us about your trip and what services and products you need at least 3 days before check-in.
  2. Receive a phone call to discuss your list, location, and specific details.
  3. Pay invoice.
  4. Relax.
Which stores do you shop?

We will shop a variety of stores to make sure you are getting the best size and value for your family and guests.

  • Dollar Tree: small quantities of paper and storage items (foil, plastic wrap, Ziplock bags, dishwashing soap, salt & pepper shakers, etc.)
  • Walmart: package foods (chips, crackers, cookies, breakfast cereal, etc.)
  • Publix: fresh produce, meat, dairy, bakery
  • Specialty Markets:  Navarre Seafood Market (fresh seafood), Where Y’at Seafood Market, Vine Wine Shop, Ye Olde Brothers Brewery, St. Michael's Brewery
  • Custom Cakes & Cupcakes available upon request
Can I order specific brands? Can I get organic products?

Yes, you can include details on all your favorite brands, flavors, sizes and requests for organic produce, dairy, meats.

Can I place an additional order during my vacation?

Yes, many families find they need a few more items and we can help you place an order and coordinate delivery time. Delivery and Service Charges apply.

What can I do with unopened items?

If you have unopened nonperishable items, we can pick those up and donate them to one of the local food pantries in the Greater Navarre area. A donation bag will be left with your delivery for you to use.

Where do you deliver?
  • South Santa Rosa County
    • Navarre
    • Navarre Beach
    • Gulf Breeze
    • Holley
  • Pensacola Beach
How do you access my vacation home/rental unit for delivery?

Using the information you provide on your order, I will contact the property management company prior to your arrival and make arrangements for access to the unit.

What are your fees?

• Delivery Fee - $50
• Service Fee - Based on Grocery Order Total:
     - Under $100:  25%
     - $101-$200:  20%
     - Over $200:  15%

Orders received with less than 24 hours to delivery date will be charged an additional $20 service fee.

What payment methods do you accept?

We accept ALL major credit cards.  You will be able to pay your invoice directly online using Visa, MasterCard, American Express, and Discover.

What is your cancellation policy?

All orders canceled within twenty-four (24) hours prior to the scheduled delivery day/time will be subject to a $100.00 termination fee. In the event of an untimely cancellation (less than 24 hours or not at all), your credit card shall be charged for all items purchased.

Do I sign a contract?

Yes—this protects all parties involved. The contract signature is built into our order form.
You can view the contract here.

Looking for home organization or event planning? Visit Organized-Occasions.com


© 2020 - 2026 Sandpaper Marketing